Shipping policy

Thank you for shopping with InnerTruthClo. I am thankful to have you as a customer. Below, you'll find important information regarding our shipping and order processing.

Order Processing Time

Please note that we do not hold stock on hand. All orders are processed and fulfilled once payment is received. Our typical processing time ranges from 4-6 weeks but it is never certain. Processing times may vary depending on the volume of orders, and we will notify you via email if there is any delay.

Shipping Information

Once your order has been processed, it will be shipped via your selected shipping method. Please allow additional time for the shipping carrier to deliver your items.

  • Domestic Shipping: Shipping times within Canada vary based on your location and chosen shipping method. Estimated delivery times are typically between 1 and 5 business days once shipped.

  • International Shipping: We are pleased to offer international shipping to select countries. Please note that international shipments may take longer, with estimated delivery times of 1 to 3 weeks depending on your location. You are responsible for any customs duties, taxes, or import fees applied by your country.

Shipping Rates

Shipping fees will be calculated at checkout based on your order size, destination, and selected shipping method

Address Accuracy

Please ensure that your shipping address is entered correctly during checkout. We are not responsible for delays or issues arising from incorrect or incomplete addresses.

Order Modifications or Cancellations

Once an order is placed, we are unable to make changes or cancellations during the processing stage. If you wish to cancel or change your order, please contact us within a day of placing the order, and we will do our best to assist you.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. However, we will work with the shipping carrier to resolve any issues. Please make sure your shipping address is secure, and consider tracking your package for updates.

Thank you again for your support! If you have any questions regarding shipping or your order, please feel free to reach out to our customer service team at Innertruthclo@gmail.com

DISCLAIMER: Due to the Canada post strike, shipping may take longer than usual after processing